Reviews

Customer Reviews

• 

  

  great service. 5 star all the way i would recommend to freinds.
  very friendly helpful staff with a smile and good manners

  Aaron Cowan

• 

  

  Great value for money and brilliant staff who go the extra mile for you.
  
  I purchased a car from E11 Motors just over 2 months ago, there was no pressure selling, and the staff member was very knowledgeable + honest. After 2 months of enjoying my car i encountered a small problem with the car which needed repaired, I took it to a garage to get repaired and after, I told E11 motors about the repair/cost, they generously contributed towards the repair even though i should have consulted with them before taking it to the garage.
  
  I would recommend to anyone in the market for a car, to check out E11 Motors. :)

  ciaran m

• 

  

  This has to be one of the top 3 dealerships I have ever been to the staff where so helpful and they treated me like a person not just a sale I would give it 99.9% for the service and 99.9% for the quality of the car I got so before you go anywhere try E11 motors first you will not be disappointed the only way that o would give it 100% is if I was offered a coffee or tea keep up the good work and a BIG thank you ☺️☺️☺️☺️☺️

  darren whitney

• 

  

  Reliable and friendly

  I bought my first car with E11motors recently and the experience was excellent. The staff were very friendly and relaxed, with no pressure involved. I viewed the car in the afternoon and they delivered it for me the same day which was very helpful. If there are any problems they attend to it almost immediately, would recommend. 

  Emily W

• 

  

  Great service with friendly staff.

  E11 motors is a relatively small car dealership in Edinburgh. First impressions were of a crowded forecourt and cars with a wide price range, a garage unit and an office. There was another customer on the forecourt who also bought a car. We were interested in a Hyundai I10. I was welcomed, given a brief summary of the car and it was moved onto the road so that we could take a test drive. We bought the car after negotiating the price in an easy manner.The car was delivered to Dunbar (25 miles) that evening after being washed. The car came with a 6 month Warranty Assist There was a problem with with the servicing record. This was resolved by the car being serviced and the Warranty Assist increased to 2 years. I took the car in at an arranged time and date. I was given a lift to the bus stop, the car was serviced and delivered to my house mid afternoon. Everything was well organised with little touches like protective door mats and air fresheners. Very pleased

  
  

  Frank H

• 

  

  Very helpful and pleasant. Friendly and reassuring .

  Jamie W

• 

  

  Great experience made to feel right at home all staff excellent and was made to feel very welcome would recommend to anyone 5⭐️ service

  John Marshall

• 

  

  Brilliant! Great service 5* all round ?

  Leanne Annis

• 

  

  Great experience purchasing my new car. Great service throughout the process and very helpful, good communication and the car was great condition and was ready to collect very quickly! Would definitely recommend
  
  

  Lisa Gordon

• 

  

  Fantastic car for price, customer care great. Few .minor hitches but were fixed quickly.

  Margaret Welsh

• 

  

  Really happy with the car!

  I've bought my first car from E11 motors export ltd last week and it's been great... I really enjoy driving it. The car was ready to pick up on the day that we discussed, the staff were really friendly, patient and helpful. I would definitely recommend to visit E11 motors export ltd if you're looking to buy a car.

  
  

  Martyna C

• 

  

  Friendly staff - I think it is a family owned business. The whole process was really simple and they made everything very easy including 6 month warranty, AA breakdown cover for 1 year, 5 days drive away insurance they even road taxed the car for me there and then. I had a minor issue with the car and it is now booked into their mechanic under the warranty hassle free. Very happy with the service.

  Melissa H

• 

  

  immensely recommended, high standard and friendly team. As a new driver with lots to know in cars world, I have found E11 Dealership a very helpful place. The car I bought is great, at good price (within the budget) . Johan was happy to help even beyond what's required. The manager was genially responding to my requests and keen to get me a satisfied customer. THANKS.

  Menwer Masalmeh

• 

  

  Good but had issues at the start

  Free delivery, cant ever complain about that, more so when I'm over 500 miles away. Van had no 5th gear, called E11 motors who advised to take to a local garage for inspection. All works done with no question. Slight disapointment due to first drive finding major gear box issues but all in all E11 made good and I have a great van. Grade C/B. Worth buying from.

  
  

  Paul Y

• 

  

  I bought a car last week and I am very happy with it. Their customer service was excellent, they were friendly and very helpful. Thank you so much Johan and Jerry! Will come back and recommend my family and friends to come here.

  Ruhena Begum

• 

  

  Would definitely recommend e11, the customer service was fantastic. Such a friendly team and were so quick with my finance application, within a couple of days I had my new car !

  Skye Douglas